Buyback Policy
Hassan Jewellers Cash Buyback Policy
At Hassan Jewellers, we offer a cash buyback policy for jewellery, solitaire diamonds, and gold coins/bars purchased from www.hassanjewellers.com and other online marketplaces.
Please note the following details regarding our Buyback Policy:
- The buyback policy is applicable for jewellery, solitaire diamonds, and gold coins after 7 days from the date of purchase.
- You can return your gold jewellery, gold coin/bar, diamond or precious gem jewellery at Hassan Jewellers with a valid invoice and by returning the product to the registered address mentioned on www.hassanjewellers.com.
- Standard rate deduction policy on the prevailing price of gold will be applicable on the gold component of your jewellery or gold coin/bar.
- The gold rate at our retail store or on our website will be considered the benchmark gold rate.
Buyback Rates:
- Gold Jewellery: 96% of the benchmark gold rate.
- Diamond Jewellery: 100% of the benchmark gold rate and 80% of the prevailing diamond carat rate after deducting any discount given at the time of purchase.
- Era or Uncut Jewellery: 100% of the benchmark gold rate and 75% of the invoice value of uncut diamonds after deducting applicable discounts.
- Solitaire Diamond Studded Jewellery: 100% of the benchmark gold rate and 80% of the prevailing diamond carat rate after deducting applicable discounts.
- Platinum Jewellery: 95% of the benchmark platinum rate and 80% of the prevailing diamond carat rate after discount deductions.
- Gold Coins: 96% of the benchmark gold rate.
- Silver Articles: 90% of the benchmark silver rate for 92.5 purity & 75% for 80 purity silver.
Identification Requirements:
To sell gold, the customer must provide one of the following identity proofs: Electoral ID, Aadhaar Card, Driving License, Passport, PAN Card
Fair Value Assessment:
Our buyback policy ensures fair value for your jewellery and solitaire diamonds. The prevailing price is calculated as:
Prevailing Price = Gross Price – % Discount Offered During Purchase
The gold or platinum price on the date of buyback at our retail store will be considered for valuation.
Approval and Evaluation Process:
- All exchanges or buybacks are subject to a quality check by our quality team or an authorized lab, which may take up to 4 working days.
- Hassan Jewellers reserves the right to calculate the final buyback amount based on this evaluation, taking into account the condition, quality, and market value of the item.
Payment Terms:
- All buyback payments will be made via account payee cheque or RTGS/NEFT only, in the name of the customer listed on the invoice.
- Payments may take 7–10 business days to process.
Custom or Altered Products:
For custom-made or altered products, only the "Buyback" policies apply.
Note: Buyback terms may vary for specific products or during promotional periods.
Discretion of Rights:
Hassan Jewellers reserves the right to:
- Permit or deny exchanges and buybacks at its discretion.
- Modify these terms and conditions without prior notice.
All disputes are subject to the jurisdiction of the courts in Vaniyambadi.
Contact Us
For any further assistance or clarification regarding the buyback policy, please contact our customer support team:
📧 hassanjewellers.office@gmail.com
📞 +91 97878 12341
🌐 www.hassanjewellers.com